Exercises to telephone speaking
Short Summary of the Telephone Conversation
Fill in the gaps with the words and phrases below to complete the summary of the conversation.
Ms. Anderson telephones Diamonds Galore to _____ with Mr. Franks. Mr. Franks is not in the office, but Henry Smith, the secretary, speaks to Ms. Anderson about a _____ problem with some earrings. The earrings have not yet _____ at Diamonds Galore. Ms. Anderson tells Peter that there was a problem with the _____ from France, but that the earrings should arrive tomorrow morning.
Next, they _____ a meeting between Ms. Anderson and Mr. Franks. Mr. Franks is not able to _____ with Ms. Anderson on Thursday because he is _____. They finally decide on Friday morning at 10 o'clock after a _____ that Mr. Owen usually holds on Friday mornings.
Answers
speak, delivery/shipment, arrived, shipment/delivery, schedule, meet, busy, staff meeting